by Matthew A. Struck, CPCU, ARM – November 21, 2017
Countless liability claims are brought against companies and organizations each year. Many of them result in a “he said, she said” situation where the plaintiff alleges injury or damaged property due to the defendant’s (your) negligence. Unfortunately, even if you prevail in defending these types of claims, the legal bills can be quite expensive. And if you’re really unlucky, the plaintiff can end up collecting damages or a settlement for you get out from under the lawsuit (shut up money). If only you or one of your staff had completed a post-incident investigation to document the event and the conditions/circumstances surrounding it. You might have been able to avoid the situation completely.